Privacy Policy

Effective Date: 09/05/2024
Last Updated: 09/05/2024

At [Restaurant Name], we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our restaurant, use our website, or interact with us through SMS or other forms of communication.

1. Information We Collect

We may collect personal information from you in various ways, including, but not limited to:

  • Contact Information: Name, email address, phone number, and postal address.
  • Payment Information: Credit/debit card details, billing address, and payment preferences.
  • Reservation and Order Information: Details about your reservations, orders, preferences, and dietary restrictions.
  • SMS Communications: Information you provide when you opt-in to receive SMS communications from us, including your mobile phone number and any messages exchanged.
  • Technical Information: IP address, browser type, operating system, and website usage information.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process reservations, orders, and payments.
  • To communicate with you about your reservations, orders, or inquiries.
  • To send you promotional offers, updates, and marketing communications via SMS, email, or other channels, if you have opted in to receive such communications.
  • To improve our services, website, and customer experience.
  • To comply with legal obligations and protect our rights.

3. SMS Communications

By providing your mobile number, you consent to receive SMS communications from [Restaurant Name], which may include promotional offers, updates, order confirmations, and other information related to our services.

  • Opting In: You can opt-in to receive SMS messages by providing your mobile number through our website, at the restaurant, or by other means we make available.
  • Opting Out: You may opt-out of receiving SMS messages at any time by replying “STOP” to any SMS you receive from us or by contacting us directly.
  • Message and Data Rates: Standard message and data rates may apply. Please check with your mobile carrier for details.

4. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third parties that provide services on our behalf, such as payment processors, marketing partners, and reservation platforms.
  • Legal Authorities: When required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

6. Your Choices and Rights

You have the right to:

  • Access and request a copy of your personal information.
  • Request the correction or deletion of your personal information.
  • Withdraw consent for certain types of processing, including SMS marketing communications.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date above.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

OMG Pho
201 Vertin Blvd, Shorewood, IL 60404
(815) 733-6630
cs@omgpho.com